Estimated delivery times:
POLAND – 1-2 business days
EUROPE:
1. standard courier services DPD – 2-5 business days
2. registered post – 10-20 business days
REST OF THE WORLD: 10-20 business days – late shipment cannot be claim due to long custom clearance process.
Delivery in second half of December and through the January for international orders might be delay due to holiday season and big volume of parcels in international sorting centers.
Delivery can be claim only after 30 days period from shipment day is overdue.
In case of undelivered order BEST luxury underwear has 60 calendar days to investigate issue with delivery provider before partial or full refund is processed.
By placing an order on www.bestunderwear.eu customer accepts the above conditions.
If you have problem with the delivery of your package please contact us on contact@bestunderwear.eu and we suggest also contacting your local post office with the tracking number provided in shipping confirmation email.